Thursday, December 15, 2011

Efforts Addressing Delinquent Bills Continues

BOONE, Iowa---The Boone City Utility Committee is on a mission to try and reduce the number of shut-offs and delinquent utility bills.  Staff told Committee members this week that the more they dug into the matter the more difficulties they encountered.  Part of the problem is that some of the soft ware used to develop reports hasn't matched up to usage reports.  Utility Committee Chair, Council member Gary Nystrom says working at reducing delinquencies will benefit all users of the city water system.

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